Core Skills for Administrators and Secretaries

DiscoveryTools2014

3 سنوات ago

Developing Core Skills for Administrators and Secretaries Training Course

Introduction

This Discovery Tools training course ” Developing Core Skills for Administrators and Secretaries ” aims to help you raise your efficiency levels and develop skills that will help you build your career.

By attending this Office Administration training course, you’ll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team.

You will learn essential tools for personal development in five key areas:

Personal Effectiveness (better business reading, note-making with mind maps, and memory skills)
Interpersonal Communications (better able to overcome barriers and handle difficult situations)
Contributing to a Team (business brains, better meetings, thinking and working in groups)
Self-discipline & Emotional Control (how to be heard, how to listen, how to build self-esteem)
Results-oriented Time Management (takes control of your inbox and learn to deal with time-stealers)

Course Objectives

By the end of this training course, participants will be able to:

Give you a ‘brain train’ to improve your effectiveness at work
Improve your reading and note-making skills
Develop useful note-making skills and show how to link these to your reading
Teach you to use and apply simple memory systems
Build your self-esteem and confidence when dealing with teams, individuals and difficult problems and situations
Show you ways to manage your time and plan for results

Approved Certificate from