دورات السكرتارية وإدارة المكاتب

Organisational Politics and Power Dynamics Training Course             Approved Certificate from  Training Plan  Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Masterclass for Executive Secretaries and PA’s             Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Managing Your Energy for Peak Performance Training Course             Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Key Managerial Skills for New Managers and Supervisors Training Course             Approved Certificate from  Training Plan  Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Essential Management Skills for Administrators Training Course             Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Effective Office Management Training Course             Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Advanced Documents and Records Management Compliance Training Course             Approved Certificate from  Training Plan  Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Achieving Administrative Excellence             Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

دورة مراقبة المستندات وإدارة السجلات             للاطلاع على الخطة التدريبية يرجى الضغط هنا تعقد هذه الدورة التدريبية في (اسطنبول / القاهرة / دبي / لندن / النمسا / امستردام / شرم الشيخ / ماليزيا / الإسكندرية) للتسجيل والحصول على مزيد من المعلومات بشأن محتوى الدورة التدريبية يرجى التواصل معنا التسجيل

دورة كتابة الرسائل والتقارير باللغتين العربية والإنجليزية             للاطلاع على الخطة التدريبية يرجى الضغط هنا تعقد هذه الدورة التدريبية في (اسطنبول / القاهرة / دبي / لندن / النمسا / امستردام / شرم الشيخ / ماليزيا / الإسكندرية) للتسجيل والحصول على مزيد من المعلومات بشأن محتوى الدورة التدريبية يرجى التواصل معنا التسجيل

دورة المنهج البريطاني والتكنولوجيا الإلكترونية لتطوير السكرتارية التنفيذية ومدراء المكاتب             شهادة معتمدة دولية من  للاطلاع على الخطة التدريبية يرجى الضغط هنا تعقد هذه الدورة التدريبية في ( اسطنبول / شرم الشيخ / ماليزيا / دبي / القاهرة / الإسكندرية / لندن / النمسا / امستردام ) للتسجيل والحصول على مزيد من المعلومات بشأن محتوى الدورة التدريبية يرجى التواصل معنا التسجيل

E-Library Management Techniques Training Course   Introduction This training course " E-Library Management Techniques " will look at library management and especially electronic libraries, electronic and paper filing, document and version control, mobile libraries, Braille users, compliance and legislation, metadata and indexing, managing collections, archiving and preservation, advanced searching methods, e-library management policies and electronic systems.  All business activities for information management, librarians, library professionals, document management, records managers, administrative management professionals are governed by good standards and best practices in e-library management, filing, management of documentation, establishing legislative and compliant libraries, policies and adhering to guidelines set out by the International Federation of Library Association (IFLA) and ISO standards. Unique features of this training course: A broad overview of procedures, guidelines, best practices and standards relating to e-Library management, document control, administration, filing, documentation and document management and improvement Know best practice and guidelines from the International Federation of Library Association (IFLA) Review ISO standard related to indexing, metadata, library, archiving, storage and documentation standards Understand e-Library management systems for storage, indexing, searching, control, archiving and long term preservation Review legal issues, legislation and compliance requirements Focus on the need to create good document policy, procedures and standards Hands-on drafting, programmes and case studies in groups Training will involve a high level of interaction and delegate participation. The intention is that the trainer will explain issues, using real examples, but will then involve the delegates in discussion, using the information provided. Examples of procedures will be used. Course Objectives By the end of this training course, participants will be able to: Create, develop and put in an action plan for creating, setup, management and control of e-library management system including document control, auditing and compliance Review the security requirements and put together controls for managing confidential and private materials Provide an understanding of how good filing systems are developed Consider who needs to be involved in the process of developing such e-library management systems, policies and standards Investigate issues concerning the lack of good e-library filing and documentation standards Understand how a green library works Improve filing and documentation standards Improve manual hardcopy and softcopy e-library management systems Introduce records management, document control and management practices and standards Review ISO standards for library management, storage and archiving and documentation management Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Computer -Based Office Administration and Organization   Introduction The use of technology in administering and organizing the offices is now a reality. Although our offices are not the dream paperless offices, computers have helped a great deal in easing the communication between departments and organizations, making the chores of administrative assistants lighter and increasing the productivity of the office. With the advent of technology these have increased the burden on the office managers and assistants to develop and continuously hone their computer skills in order to cope with the rapid developments in the field. This training course “ Computer - Based Office Administration and Organization “ is works to develop and improve the skills of the participants in the different areas of computer – based office administration and organizing the workload and time Course Objectives By the end of this training course, participants will be able to: Define the competencies needed to run present and future offices. Apply their business writing skills and organize their emails using MS Outlook. Organize their office time using the MS Outlook calendar. Manage and coordinate their relationship with their manager using soft skills and computer- based methods. Develop and apply document management strategies. Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Archiving and Indexing Technology using Computers Training Course   Introduction This Discovery Tools training course " Archiving and Indexing Technology using computers " aims to Recognize the importance of archiving and indexing technology, Be familiar with the key concepts archiving and indexing technology by using computer, Use the concepts of document and records management to deliver business drivers, Determine the requirements and rules of archiving and indexing technology. Course Objectives By the end of this training course, participants will be able to: Apply the archiving and indexing technology in the organizations and offices effectively. Follow unified archiving and indexing procedures properly. Maintain well- controlled computerized archiving and indexing system. Link how document and records management can be implemented across your organisation. Explore the implications of an Enterprise Content Management (ECM) strategy in conjunction with Document and records management. Understand document and records management life-cycle Create a document and records management plan of action to implement in their organisation Learn from best practice implementations and case studies. Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Administration and Office Management for Female Professionals   Introduction This interactive, discussion-based course " Administration and Office Management for Female Professionals " will give participants the opportunity to learn and develop these skills. Participants will return to their workplaces empowered and able to contribute even more effectively to the success of their organization. The roles of office professionals have evolved over recent years to include additional responsibilities and require advanced skills, such as the ability to tackle complex tasks, build relationships, deal with conflict and make difficult decisions. Office professionals must be emotionally intelligent leaders, be prepared to take risks, be creative, be team players, represent their managers and departments, and communicate effectively. This course has been developed specifically to benefit female office professionals to enable female professionals to thrive in their organizations. Course Objectives By the end of this training course, participants will be able to: Take on independent or leadership roles, work in teams when needed, and interact confidently with peers, direct managers and executives Utilize excellent communication skills to be even more impactful in the workplace Structure their workload for optimal performance and results, using effective time management strategies Build effective relationships with direct managers by adapting to different working styles Manage conflict as well as understand and influence colleagues using Emotional Intelligence (EI) Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Innovation and Productivity in the Workplace Training Course   Introduction Aimed at the driven professional, this training course " Innovation and Productivity in the Workplace " builds an agenda to improve your personal creativity and productivity, enhance your professional reputation and enable you to apply innovative work practices. In this training course, you will realise your strengths and fulfill your true managerial leadership potential. Innovation is key to your success. Productivity is key to your company’s long term future. This intensive professional excellence training course focuses on the critical skills that will enable delegates to build productive relationships and successfully interact with others in the organisation.  The strategies you will learn, aligned with your commitment to personal improvement, will enable you to become the rare high performer that organizations seek to employ, retain, and promote. This training course will feature: Creating an agenda of creativity and innovation to meet new challenges Creating value to the organisation through increased personal productivity Managing conflict constructively and fostering a collaborative culture Building a personalized blueprint to enhance your professional reputation Being proactive to lead and initiative action Course Objectives By the end of this training course, participants will be able to: Recognise personality traits & apply strategies that will enhance personal & collaborative success Manage conflict & apply interpersonal strategies that will generate productive outcomes Apply basic tools and templates which instill creativity and innovation Appraise current team performance & diagnose action to generate improvement Synthesize ideas to construct an agenda for future personal leadership development Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now  

Developing Core Skills for Administrators and Secretaries Training Course   Introduction This Discovery Tools training course " Developing Core Skills for Administrators and Secretaries "  aims to help you raise your efficiency levels and develop skills that will help you build your career. By attending this Office Administration training course, you'll develop core skills needed for success. These skills will help you improve your confidence and ability to work on your own or as part of a multi-disciplinary project team. You will learn essential tools for personal development in five key areas: Personal Effectiveness (better business reading, note-making with mind maps, and memory skills) Interpersonal Communications (better able to overcome barriers and handle difficult situations) Contributing to a Team (business brains, better meetings, thinking and working in groups) Self-discipline & Emotional Control (how to be heard, how to listen, how to build self-esteem) Results-oriented Time Management (takes control of your inbox and learn to deal with time-stealers) Course Objectives By the end of this training course, participants will be able to: Give you a ‘brain train’ to improve your effectiveness at work Improve your reading and note-making skills Develop useful note-making skills and show how to link these to your reading Teach you to use and apply simple memory systems Build your self-esteem and confidence when dealing with teams, individuals and difficult problems and situations Show you ways to manage your time and plan for results Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Communication and Planning Skills for Administrative Professionals Training Course   Introduction Good planning and communication skills are essential for all professionals.  This interactive and practical course " Communication and Planning Skills for Administrative Professionals " is designed to help participants review and develop these skills so that they can enhance not only their own effectiveness but also that of their immediate colleagues and teams. Taking an in-depth and comprehensive approach the programme focuses specifically on: Face-face communications (both one-to-one and in small groups) Telephone skills, teleconferencing and remote communications Written communications (including writing e-mails, letters, reports and instructions) Meetings skills and supporting presentations Interpersonal and influencing skills Personal planning and time-management skills Project planning and monitoring Course Objectives By the end of this training course, participants will be able to: Review and develop their communication, interpersonal and planning skills and their appreciation of the principles involved Take stock of their current approaches and decide on initiatives to enhance communication and planning within their own teams/sections Understand how they can enhance the process of knowledge transfer by creating an understanding in others but also by bringing around change in action Identify how to make the most of the time they have, ensuring tasks are achieved effectively Understand how to demonstrate a change in ‘mindset’ when it comes to having to deal with workloads and other people Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Administrative Excellence for Secretaries and Administrators Training Course   Introduction This interactive training course " Administrative Excellence for Secretaries and Administrators " tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships. Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes. This training course will feature: Managing your time more effectively for increased productivity Understanding the secrets and pitfalls of effective communication Building an effective working partnership with your boss Managing your emotions, stress and motivation levels Essential skills for organizing any project, meeting or event Course Objectives By the end of this training course, participants will be able to: Work smarter and leverage their time to get things done quicker Set and achieve short and long term goals Communicate confidently and clearly at all levels Present themselves professionally in meetings and presentations Organise themselves, their office, and their executives more effectively Identify, develop and improve key competencies necessary for superior performance Improve creative thinking, problem solving and decision making skills Develop reading skills and note-making effectiveness Learn to use and apply simple memory systems Be better able to understand personality and behavioural characteristics in order to achieve what they want from other people Develop a plan and approach for self-development Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now

Administration and Office Management - Best Practices and Technologies Training Course   Introduction Administrative assistants are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to the advent of communication technology, the skills these assistants require have become diversified, and the ability to multitask and juggle several different instructions at once have become essential. Other qualities needed by these members include excellent communication skills, a polished appearance, and good interpersonal instincts. This training course " Administration and Office Management : Best Practices and Technologies " tackles all these behavioral skills while focusing on areas related to the use of technology to get things done effectively and successfully. Course Objectives By the end of this training course, participants will be able to: Define and apply the new roles of executive assistants and administrators to meet modern challenges Use technology to get more done and to stay connected with the office and their boss Plan and organize work flow effectively by filing, documenting, sorting, indexing, and retrieving corporate documents in the most appropriate manner Create quality standards for a motivating and productive office environment Demonstrate a better command of the English language including the meaning and spelling of words, grammar, and the rules of writing Identify and improve the competencies they require to keep generating added value services Approved Certificate from   Training Plan Please Click Here   This training course will be held in ( Istanbul / Sharm El Sheikh / Malaysia / Dubai / Cairo / Alexandria / London / Austria / Amsterdam ) For Registration and Further Information about Training Course Content, Please Contact Us Register Now