Chargeback Essentials Training Course
Training Course Objectives:
By the end of this Chargeback Essentials training course, delegates will be able to:
- Define chargebacks
- Categorize types of chargebacks
- Identify the key stakeholders in the chargeback process
- Outline the steps of the chargeback process
- Compare open loop VS closed loop systems
- Describe reason codes
- Identify common reason codes
- Outline the steps of the merchant challenge process
- Calculate four common chargeback metrics
- Apply chargeback prevention techniques
- Identify common chargeback solutions
- Understand the basic principles of chargebacks
- Analyze and evaluate chargeback risks
- Develop and implement effective chargeback management strategies
- Minimize the impact of chargebacks on revenue and customer relationships
- Ensure compliance with relevant laws and regulations
- Analyze and evaluate chargebacks to identify root causes and minimize risks
- Develop and implement effective chargeback management strategies
- Resolve chargebacks in a timely and efficient manner
- Ensure compliance with relevant laws and regulations
- Minimize the impact of chargebacks on revenue and customer relationships
- Overall, this training course will help Payment Analysts improve their understanding of chargebacks management and become more effective in their roles.
- Learn about the usual types of chargeback reason codes in credit card payments
- Learn about the four main categories of chargeback reason codes (fraud, authorization error, processing error and consumer disputes)
- Learn about the most frequent types of fraud reason codes (fraudulent processing, EMV shift, others)
- Learn about the most frequent types of authorization reason codes (missing authorization, declined authorization, stolen card, etc)
- Learn about the most frequent types of processing error reason codes (late presentment, currency mismatches, others)
- Learn about the most frequent types of consumer dispute reason codes (disputes over goods, credit not processed, others)
Training Plan Please Click Here
This Training Course will be held in (Istanbul / Cairo / Dubai / Jeddah / Trabzon / Sharm El Sheikh / Riyadh / Antalya / Kuala Lumpur / London / Vienna / Amsterdam / Abu Dhabi / Paris / Madrid / Barcelona / Baku / Milan / Rome / Athens / Cape Town / Alexandria / Casablanca / Marrakech / Zurich)
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