Leadership and Management Skills for the 21st Century

Introduction

This intensive training course ” Leadership and Management Skills for the 21st Century ” is designed for executives who want to make a positive impact in their business, their organisations, their careers, and their personal advancement. This training course will comprise an intensive modules that covers essential advanced skills for executives and senior managers. The course is designed to model the 21st executive practices in an experiential way and to foster leadership and management development.

Course Objectives

By the end of this training course, participants will be able to:

Understand the relation between the personal characteristics behind leadership and the disciplines underpinning management
Learn various leadership styles and their impact on an organization
Determine how your behavior impacts leadership principles
Learn appropriate leadership practices as developed in your personal action plan
Identify changes necessary for your personal leadership success
Become a “super leader” who recognizes the importance and potential of leading others to lead themselves.
Build a culture that promotes trust, integrity and high performance
Improve performance through empowerment
Use proven ways to increase your effectiveness
Define the key concepts associated with Decision Making
Understand the nature of the decision making process
Understand a range of decision making techniques
Use these techniques to build an effective decision making process
Explain the benefits of having an effective decision making process
Analyse and understand the elements of negotiation
Plan, analyse and present convincing argument
Distinguish the difference between and benefits of competition and cooperation
Practise the four stages of negotiating in a variety of situations.
Identify sources and types of organizational conflict.
Appreciate different perspectives on conflict within the organization
Employ various conflict handling strategies and styles
Identify conflict outcomes to the organisation