Managing a Corporate Travel Program

Course Objectives

  • In this course, participants will learn how to organize the business and leisure travels from A to Z.
  • The course will also teach them some negotiation skills they will need in every step.
  • Gaining a deeper understanding of the business travel program management
  • Negotiating to get the least costs and best services
  • Performing all procedures related to document refunding and voiding
  • Motivating employees

Who Should Attend? 

  • Corporate travel buyers and procurement
  • Travel managers
  • Key account managers
  • Corporate sales managers
  • Travel business owners 

Course Content

Day 1

  • Common terms
  • Abbreviations
  • Reporting calendar
  • Essential documents
  • Leisure travelers
  • Corporate business travel

Day 2

  • Expense management
  • Billing reports
  • Agent remittance
  • Card payment policies
  • Fraud prevention

Day 3

  • Data management
  • Communications with travel agents
  • Refund notices and refund applications
  • Ticketing Authority
  • Hotel bookings

Day 4

  • Meetings
  • Events
  • Groups travel
  • Security

Day 5

  • Basic techniques for negotiation
  • Recognizing potential problems
  • Dealing with issues as they arise
  • Negotiation structures for internal dispute resolution
  • Setting and managing expectations
Language »

You cannot copy content of this page

error: Content is protected !!
Scroll to Top